We’re so disappointed when fans and supporters of our work miss out on getting tickets. The artists that perform for us usually play venues much larger than the Royal Albert Hall and demand for these tickets were way and above the Hall’s capacity. We are extremely grateful to them all for giving their time to play these gigs for us, and to all the fans and supporters who managed to buy a ticket. All of the Teenage Cancer Trust at the Royal Albert Hall gigs are raising much needed funds to help make sure young people don’t face cancer alone.

There is a wider issue around the secondary ticketing market and we firmly believe the only people who should profit from Teenage Cancer Trust at the Royal Albert Hall are young people with cancer. That’s why we actively support the Fanfair Alliance, which was set up by members of the music industry to campaign for action to tackle unfair ticket touting.

If you feel strongly about secondary ticketing then we’d encourage you to sign this petition which is calling for it to be discussed in Parliament. The more disappointed fans that lend their voice to this campaign, the greater the chance of real and lasting change.