Fundraising frequently asked questions
We answer your top fundraising queries.
To ensure that we are able to process and thank for all donations in the most cost effective and efficient way as well as deliver the best possible supporter experience, we recommend that our supporters use JustGiving for their online fundraising. We have well established processes with JustGiving and using them will ensure that we are able to keep our administrative costs to minimum.
Thank you so much for raising money for us! You can pay in the money you have raised in the following ways:
- By setting up a fundraising page on JustGiving. And if you fundraise another way, just let us know by emailing [email protected] with details so we can thank you for your fundraising.
- On our website
- Over the phone, by calling our team on 020 7612 0370 and using your credit or debit card to pay
- By post. Please complete our Donation Form and send it to: Freepost RRHG-UZRK-XLEE Teenage Cancer Trust 93 Newman Street London W1T 3EZ
- Paying directly through bank transfer. Please call our team on 020 7612 0370, so we can provide you with our bank details and reference number to quote when making the transfer.
If you would like to request a sponsorship form, please contact our team on 020 7612 0370. If you haven’t done already you will need to complete a fundraising registration form, letting us know about your fundraising activity.
- For every £1 you donate to Teenage Cancer Trust, we can claim back another 25p in Gift Aid - but only if you’ve made a Gift Aid declaration with us.
- You can make a Gift Aid declaration when you make a donation simply by ticking the relevant boxes on our online donation form or by sending a completed Gift Aid form with your funds to us.
- Gift Aid can be claimed on personal donations from individuals who pay tax in the UK - it can’t be claimed on collections, merchandise sales, raffle or auction donations or donations from companies.
- Your completed Gift Aid declaration can cover more than one donation and may apply to future donations, and you can cancel it at any time. If your Gift Aid status changes, we will need written confirmation.
- Teenage Cancer Trust will only be able to reclaim the tax that you have paid on your donation. Remember, you can only sign up to Gift Aid if the amount of tax you have paid during the period of 6th April one year to 5th April the next covers all the donations you make to all charities within that tax year.
Sponsorship and Gift Aid
If you have been sponsored by others in your fundraising, please send us your completed sponsorship form which lets us to claim Gift Aid on each donation made where an address has been provided.
This Gift Aid declaration must include your first name or initial and your full home postal address. Any Gift Aid declaration needs to be an approved Teenage Cancer Trust one, so if you are considering creating your own sponsorship form please talk to us first as we are able to supply pre-made ones.
We’re tremendously grateful for every donation we receive, large or small. We work hard to ensure that your gift is used wisely so we reach more young people with cancer.
We kindly ask supporters to avoid restricting their donations to a particular geographical location or area of work, because it gives us greater flexibility in allocating funding to reach all young people who need us wherever they live in the UK.
Occasionally we may run specific appeals for specific projects across the UK - details of these are on our website.
If there are expenses associated with your event or activity, you must be very clear with donors/sponsors that only the profits or proceeds will go to Teenage Cancer Trust. Keep track of your expenditure, and keep hold of any receipts for at least two years.
- Never leave cash unattended.
- It’s a good idea to count cash with a friend in a secure environment. Both individuals should sign the money return form, as well as the seal of the bag once it is closed.
- When you have deposited the money at the bank, the money return form should be sent to Teenage Cancer Trust Head Office along with the paying in slip from the bank.
- Store cash in a secure place until it is taken to the bank and pay in money as soon as possible after the fundraising activity.
- If there are substantial amounts of money being raised at an event, it is a good idea to have two individuals responsible for counting and banking funds throughout the day, to prevent a build-up of cash. If this isn’t possible because the bank is closed, you should consider using a nightsafe facility rather than keeping the cash at home.
Of every £1 donated to Teenage Cancer Trust, 77p is spent on supporting young people with cancer.
We work out this figure in the same way as other major charities in the UK so that our supporters can compare us with other organisations. We also use our financial results for the last three years which ensures that significant events in any single year do not have a distorting effect. This figure excludes trading income and expenditure associated with challenge events, registration fees and tickets for our shows at the Royal Albert Hall because these trading activities represent a different type of fundraising and if they are included they do not properly represent the efficiency of every £1 donated.