What we offer

We believe in taking good care of everyone who works for us. Join us and you’ll enjoy a comprehensive package of benefits to support your wellbeing, in addition to 25 days of annual leave plus bank holidays.

At Teenage Cancer Trust we take a holistic approach to wellbeing, across six areas: personal growth, social wellbeing, financial wellbeing, mind and body, work wellbeing, and the working environment. 

As well as an extensive range of staff benefits, we have an annual calendar of wellbeing events aimed at raising awareness, educating and supporting staff across these areas. 

Work-life balance 

We know you have a life outside work, and encourage a healthy work-life balance in a number of ways, including: 

  • support for flexible working options to help with family life or study 

  • quarterly organisation-wide ‘reset days’ to step away from day-to-day work and refocus 

  • ‘finish early Fridays’ in August 

  • a leave policy including 3 days in a rolling year to deal with any unexpected home/life situations. 

We have core hours, but give you the autonomy to flex around these (in agreement with your manager) to support your individual needs. 

We’re proud that 100% of applications to work flexibly were approved in 2021. 

Volunteering opportunities 

While your role may not mean you work directly with the young people we support, there are always opportunities to get involved – for example, volunteering at the London Marathon, at Find Your Sense of Tumour (our residential event for young people) or our flagship music and comedy fundraising events at the Royal Albert Hall. 

We have a great time off in lieu (TOIL) policy to make sure you can rest and recover after all the excitement. And if you have another cause that’s close to your heart, we also offer paid volunteering days to allow you to support those. 

Two volunteers at Teenage Cancer Trust Gigs, Royal Albert Hall

Mental health 

We believe stigma about mental health has no place in our culture, and run mental health awareness sessions for all staff. We provide specific mental health awareness and support for managers, and have a group of trained mental health first aiders. 

The benefits we offer, in full: 

  • Pension top-up: we’ll match your contributions up to 5% of your salary

  • Life assurance: if you die in service, we’ll pay a sum of twice your salary to a nominated individual of your choice

  • Income protection: pays up to 75% of your salary, once you’ve exhausted company sick pay, if you’re unable to work due to injury or illness (subject to meeting criteria)

  • Maternity Leave pay: 12 weeks full pay, 8 weeks half pay if you are having, or adopting, a baby (after you’ve worked with us for 26 weeks)

  • Paternity / Partner Leave pay: up to eight weeks at full pay if you and your partner are having, or adopting, a baby (after you’ve worked with us for 26 weeks)

  • Leave to support you / your partner in different life stages: Including Fertility Leave, Carer’s Leave, Compassionate Leave and Parental Bereavement Leave (including during pregnancy)


  • GP Helpline: free telephone access to a GP whenever you need it

  • Best Doctors: get a second opinion on a clinical diagnosis

  • Employee Assistance Programme: a free and confidential telephone service available 24/7 offering professional advice (financial, legal etc) and counselling for you and your family

  • Face-to-face counselling/cognitive behavioural therapy: access up to six free sessions

  • MRI, CT and PET scans: get an appointment for a scan once referred by a consultant

  • Health cashback: claim money back, up to set limits, towards the cost of essential healthcare like visiting the dentist or optician


  • Gym discount: enjoy affordable membership with Westfield Health

  • Cycle to work: a cost-effective way to buy a bike for commuting and leisure 

  • Westfield Rewards: access to fantastic discounts and offers on a wide range of goods and services

  • Interest-free season ticket loan: available once you’ve passed your probation 

  • Beneficiary loan: up to £300 for anyone who regularly travels and incurs expenses as part of their role

  • Volunteering days: helping you help others with two paid days’ volunteering leave

  • Long service award: receive a John Lewis Group gift voucher to celebrate 10, 15 and 25 years working with us

  • Bonus Christmas holiday: when we can, we offer 3-4 extra paid days off over Christmas for a relaxing, time with family and friends. This is decided year by year

What our colleagues say

“I have been going to the chiropractor using my Westfield Health benefits. I was fortunate that I wasn’t in pain but my neck wasn’t aligned correctly resulting in me looking like I was constantly leaning to the side. I don’t have this anymore, all thanks to the chiropractor. My posture when sitting at my desk is so much better than it was also and I am much more aware of how I sit/stand.” Zoe Kiff, HR Manager

“It’s great to be part of a culture that recognises the importance of flexible working and how it impacts wellbeing. I genuinely feel the organisation is progressive and supportive in this space.” Teenage Cancer Trust colleague