Learning and development

We fundamentally believe that development should be for everyone, so that each of us can reach our potential in our careers and lives. Our approach to development is inclusive, with a one-team ethos that helps us attract, develop, engage and retain colleagues with a diverse range of backgrounds and experiences. 

Here are some of the things we offer: 

• Strengths profiling (Cappfinity) for individuals and teams to support managers in understanding and developing their teams. 

• A comprehensive capability development hub providing tools and guidance on ways of working that help us role model our values and deliver our operational plans.  

• Coaching, peer support, and mentoring. 

• Opportunities to learn new skills and apply training and development through secondments and cross-department project-based work. 

• Leadership development via ‘Leadership Skills for the Digital Age’, a 10-week development programme via the IMD Business School. 

• Fully funded apprenticeships for people at all stages of their career. We are currently supporting colleagues to complete apprenticeships in data and business transformation.  

• Financial support to complete professional development and qualifications through an annual application process.  

• Paid days off to study and sit examinations. 

• Quarterly “reset days” that allow people to step back from day-to-day work and meetings to focus on personal development. 

“I thought the project management apprenticeship programme was amazing. I have been doing project management for a long time and I learnt so much – it’s been so worthwhile.” Debbie Adams, Operations & Partnerships Manager 

“I love the fact that we are investing in leaders and that it’s not just talk, it’s not just lip-service – it all fits together and it’s like one big jigsaw puzzle. I feel valued as a head of team and that everyone is investing in us as leaders.” Laura Woodcock, Head of Community Relationships 

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