Frequently asked questions

Here’s a list of frequently asked questions that might help answer a query you may have. If we still don’t answer your question, please do contact us.

How much does it cost to keep the units running?

Currently all of the care and support for young people with cancer, and the education and awareness we provide costs just over £9 million per year.

But right now, we can’t reach every young person who needs our support. We’re working hard with our incredible supporters to make sure we can. 

I’m worried I might have cancer. What shall I do? I’m concerned that my doctor won’t take me seriously

If you are worried about your health, try not to keep it to yourself – talking to friends and family can really help.

So can talking to a professional – like your own doctor or a nurse at your school, university or a walk-in centre. For more information, please  look at our information about cancer section.  

Can you put me in touch with one of your celebrity supporters?

Whilst we do work very closely with a range of high profile people, this is purely on an ambassadorial level on behalf of Teenage Cancer Trust.

Unfortunately, we are unable to pass on individual requests from members of the general public.

How much money do you spend on admin and fundraising costs?

Of every £1 donated to Teenage Cancer Trust, 77p is spent on supporting young people with cancer.

We work out this figure in the same way as other major charities in the UK so that our supporters can compare us with other organisations.

We also use our financial results for the last three years which ensures that significant events in any single year do not have a distorting effect. This figure excludes trading income and expenditure associated with challenge events, registration fees and tickets for our shows at the Royal Albert Hall because these trading activities represent a different type of fundraising and if they are included they do not properly represent the efficiency of every £1 donated.

See how we raise and spend money.

How can I work for Teenage Cancer Trust?

I'd like to volunteer

Find out more about the latest volunteering opportunities and to sign up to volunteer with us.

Visiting our units

Unfortunately we are unable to organise visits to units in response to individual requests because of health and safety reasons and to avoid causing disruption to patients. 

You can see what our units look like and how we build them, in our unit pages.

I have raised some money for Teenage Cancer Trust. How can I pay it in?

Thank you so much for raising money for Teenage Cancer Trust. Your support will help us to ensure young people don’t face cancer alone. You can pay in the money you have raised in the following ways:

  • On our website
  • Over the phone, by calling our Supporter Care team on 020 7612 0370 and using your credit or debit card to pay
  • By post. Please complete our Donation Form and send it to: Freepost RRHG-UZRK-XLEE Teenage Cancer Trust 93 Newman Street London W1T 3EZ
  • By setting up a fundraising page on JustGiving
  • Paying directly through bank transfer. Please call our Supporter Care team on 020 7612 0370, so we can provide you with our bank details and reference number to quote when making the transfer.