Tracy Webb, Director of Services and Impact

“I’ve worked in healthcare throughout my career, and I don’t think I’ll ever tire of working alongside patients and healthcare professionals to deliver great care when people need it most.”

My career

Tracy Webb, Director of Services and Impact
Tracy Webb, Director of Services and Impact

I spent the first 10 years of my career working in Leeds, firstly on the GP National Programme for IT, then in Leeds Teaching Hospitals where I worked as a General Manager for Women’s and Outpatient services.

In 2013 I moved to NHS England, working in their policy directorate. My main focus was on choice and personalisation, enabling patients to have more say in how and where they were treated.

I moved to the Health Foundation in 2016 where I supported health and care organisations across the UK to share learning and collaborate more effectively. I set up an improvement Lab which drew on service design approaches to help organisations make progress on complex healthcare challenges.

In July 2021 I joined Teenage Cancer Trust as Director of Services and Impact. It is an absolute privilege to be part of an organisation that does such vital work to support young people going through cancer.

My role

As Director of Services and Impact, I work with a talented team of people to make sure that young people receive the best possible care and support, before, during and after their cancer diagnosis.   

We work with specialist clinicians and youth support coordinators to deliver services across NHS units. We also provide digital and face-to- face support services to enable young people to access information, resources and peer support when they need it.  

We gather evidence and best practice through our Research and Evidence team to make sure we are using our charitable funds to have the biggest positive impact for young people.

Teenage Cancer Trust and me

It’s not fair that any young person gets cancer or has to spend time in and out of hospital rather than exploring and getting to know the world. But, at the heart of Teenage Cancer Trust is a real determination to provide the best possible support to every young person that faces cancer, ensuring no one faces this alone. The organisation tries to do this with a smile on its face and a spring in its step, just like so many of the amazing young people we work for and with.